1️⃣ Guest Experience & Hospitality

✅ Friendly and professional staff at all service points
✅ Efficient and smooth check-in/check-out process
✅ 24/7 customer support availability
✅ High-quality room service and guest assistance

2️⃣ Accommodation & Cleanliness

✅ Well-maintained and clean rooms & bathrooms
✅ Comfortable beds, fresh linens, and quality amenities
✅ Adequate ventilation, lighting, and air conditioning/heating
✅ Regular housekeeping with high hygiene standards

3️⃣ Safety & Security

✅ 24/7 security & surveillance in public areas
✅ Emergency exits and fire safety measures
✅ Secure locks on all doors and windows
✅ First aid kit and medical assistance availability

4️⃣ Facilities & Guest Amenities

✅ Well-organized parking spaces and welcome area
✅ High-speed WiFi, TV, and entertainment options
✅ Gym, pool, spa, or recreational facilities (if applicable)
✅ Safe drinking water and in-room refreshments

5️⃣ Dining & Food Safety

✅ Clean and hygienic dining areas
✅ Certified kitchen hygiene standards
✅ High-quality food with proper storage and handling
✅ Well-trained kitchen and serving staff

6️⃣ Sustainability & Waste Management

✅ Responsible waste disposal and recycling practices
✅ Energy and water-saving initiatives
✅ Eco-friendly cleaning products and policies

1️⃣ Customer Experience & Service

✅ Warm and professional staff to welcome and serve guests
✅ Quick and efficient order handling
✅ Proper table setup and comfortable seating arrangements
✅ Customer feedback collection and improvement practices

2️⃣ Kitchen & Food Safety

✅ Clean and well-organized kitchen
✅ Use of fresh and high-quality ingredients
✅ Safe food storage and temperature control
✅ Hygiene and proper dress code for kitchen staff

3️⃣ Dining Area & Ambiance

✅ Clean and well-maintained tables, chairs, and floors
✅ Comfortable and spacious seating arrangement
✅ Proper ventilation, lighting, and temperature control
✅ Pleasant music and overall ambiance

4️⃣ Safety & Hygiene Standards

✅ Clean restrooms with proper sanitation
✅ Safe drinking water availability
✅ Fire safety and emergency exits
✅ Pest control and regular cleanliness inspections

5️⃣ Sustainability & Waste Control

✅ Proper food waste management
✅ Use of biodegradable or reusable packaging
✅ Eco-friendly practices in food preparation

1️⃣ Hospitality & Guest Experience

✅ Professional and welcoming host or staff
✅ Clear instructions and easy check-in/check-out process
✅ High-quality customer service and guest support

2️⃣ Accommodation & Comfort

✅ Clean and well-furnished rooms
✅ Comfortable beds and quality linens
✅ Well-maintained bathrooms with essential amenities
✅ Air conditioning, fans, or heating as required

3️⃣ Privacy & Security

✅ Secure property with proper fencing and locks
✅ 24/7 security or CCTV monitoring (if applicable)
✅ Emergency contacts and medical assistance availability

4️⃣ Outdoor & Recreational Areas

✅ Well-maintained garden, pool, or terrace spaces
✅ Proper seating arrangements for relaxation
✅ Clean and accessible pathways and parking spaces

5️⃣ Kitchen & Dining Facilities

✅ Well-equipped kitchen with clean cooking appliances
✅ Safe food storage and proper ventilation
✅ Dining area setup for comfort and convenience

6️⃣ Sustainability & Environmental Responsibility

✅ Energy-efficient lighting and appliances
✅ Responsible water usage and conservation
✅ Proper waste disposal and recycling practices