TrustMark
Certifying Excellence in Hospitality
About Us
At TrustMark, we are more than just a certification service; we are your trusted partner in elevating hospitality standards. As a pioneering initiative by Confiance M (PVT) Ltd, our mission is to redefine excellence in Sri Lanka’s hospitality industry through innovative solutions, strategic marketing, and unwavering commitment to quality.
Who We Are
Founded with the vision to inspire and empower the hospitality sector, TrustMark bridges the gap between exceptional service providers and discerning customers. We specialize in providing comprehensive certification, inspection, and marketing services for hotels, restaurants, and villas across Sri Lanka. Our dedicated team of experts ensures that every TrustMark-certified establishment meets rigorous standards of quality, cleanliness, service, and value.
What We Do
We conduct thorough evaluations based on international hospitality benchmarks, granting the prestigious TrustMark certification to establishments that excel in delivering remarkable guest experiences.
Our flagship product, the TrustMark Digital Menu, empowers businesses with fully customizable, user-friendly menus designed to enhance customer engagement and streamline operations.
TrustMark-certified businesses enjoy unparalleled exposure through our extensive marketing initiatives, which include: Dynamic social media promotions, Influencer partnerships, Customer loyalty programs with cash prizes and exclusive packages to incentivize repeat visits.
We build bridges between businesses and their customers, ensuring transparency, trust, and satisfaction at every touchpoint.
Why Choose TrustMark?
Credibility
Our certification is a mark of trust, recognized by customers and industry leaders alike.
Innovation
With cutting-edge tools like the Digital Menu and advanced marketing strategies, we empower businesses to stay ahead of the curve.
Community Impact
By driving higher standards in hospitality, we contribute to the growth of Sri Lanka’s tourism sector and bolster local economies.
Our Commitment
At TrustMark, we believe that excellence is not just a goal but a continuous journey. We are dedicated to fostering a culture of quality and innovation that benefits both businesses and their customers. By partnering with us, you’re not just certifying your establishment; you’re joining a movement to set new benchmarks in hospitality.